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Al Faris enable
organizations to automate and streamline internal
and external service and support processes to
improve efficiency and reduce
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IT Service
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IT Service Management solutions
that are recognized as the market leaders for
organizations of all sizes, from small service
desks to geographically distributed
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CRM
Solutions |
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Comprehensive solutions that
optimize service delivery across multiple
channels, including phone, Web, and email, to
improve service and reduce
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ERP
Solutions |
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The premiere Service Process
Management platform for automating and managing
service management business processes .
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BULK SMS GATEWAY This solution enables Cooperates to send Bulk SMS messages to its customer automatically. The
system is capable of integrating with any
applications in different environment. Tools and applications that
extend SMS solutions to other parts of your
enterprise through integration with popular
software packages
You can create and send out a bulk messaging campaign in no time
at all. There are two types of bulk mailout; 'standard' and
'personalized'. The 'standard' mail out allows you to send a single
message to a distribution list of up to 1,000,000 mobile numbers,
where as the 'personalized' option allows you to allowing you to
specify a list of numbers and corresponding messages.
For small mailouts of a few hundred numbers:
You can cut and paste your mobile numbers into a distribution list -
The format of the list is either one mobile number per line with no
commas or: mobilenumber1,mobilnumber2,mobilenumber3,mobilenumber4
etc. - Simply login to your account and select the links 'setup',
'manage distribution lists' and 'add file'.
Enter a name for the distribution list, paste the list of numbers
into the "mobile number list" box, then press 'validate'. You will
be presented with the imported data and asked to confirm it has
imported as expected. When you confirm this, the distribution list
will be saved to your account.
How to send a larger bulk SMS distribution list:
Prepare your data
Before you create a distribution list on your account you need to
prepare a CSV (Comma Separated Values) file of mobile numbers. Most
databases and spreadsheets are capable of exporting data in this
format (eg in excel, you would click "save as" then select ".csv").
The format of the list is either one mobile number per line with no
commas or: mobilenumber1,mobilnumber2,mobilenumber3, mobilenumber4
etc.
Setup a distribution list
Login to your account and select the links 'setup', 'manage
distribution lists' and 'add file'. Enter a name for the
distribution list, select the CSV file from your local computer
using the 'browse' button, then press 'validate'. You will be
presented with the imported data and asked to confirm it has
imported as expected. When you confirm this, the distribution list
will be saved to your account.
Prepare your message
Once a distribution list is saved to your account you can send
mail-outs to this list without having to repeat the import process.
To prepare a message for a mail out, select the 'distribution list'
link from the send menu in your customer account. Select the
distribution list you wish to send to from the dropdown menu, enter
the message you which to send to each of these numbers and specify
the originator id and time for sending.
Send your message
Check your message and sending options carefully and once you are
happy these are correct press the send messages button. Your
messages will then be queued for sending, either at the time you
specified, or immediately if you have not specified a time.

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E-Tadawul
E-Thadaul is an intractive real time
Saudi stock market information system developed for the Banks
in Saudi Arabia. This system can be integrated to the banks
E-payments system , and allows Stock traders and investors to
watch real-time price movements in the Saudi Stock Market from the
comfort of their homes or office on their Pc’s or Laptops over
Internet. This service can integrate to the banks RS/6000 server as
well as banks Financial system. This tool is Comprehensive e-suite
for SAMA TADAWUL services. This comprehensive web enabled solution,
includes Dissemination of exchange stock prices in real-time,
Management of the Customer Orders, Facilitation of real-time trading
with exchange, Settlement of traded orders in online/ batch modes,
Customer Portfolio Management, Margin Lending for Trading, Customer
Interfaces for Internet trading and portfolio management.
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E-Accounts
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Organizations
can meet their business strategy of moving all purchasing to their
internal exchange to E-Commerce with help of E-accounts.
Al Faris's Electronic Accounts can integrate into Clients TradeXchange
for the electronic payment and settlement of Contract Labor and venders. This will help clients to
receives
one electronic invoice per month from the Bank for all its suppliers and
their contractors – vs. one per week from each contractor, removing
thousands
of paper invoices
from business process.
Suppliers
save, as they no longer have to invoice weekly for each contractor.
Timecard information is passed electronically directly to them.
Disputes are resolved prior to payment, eliminating short-pay or
non payment of invoices.
What’s
in it for Banks?
Banks
can increase volume through non-traditional spend, increased revenue with
the Al Faris Electronic Account.
We are first to market this solution in Middle East.
- Payment instructions delivered to Banks based on xCBL (XML common
business library)
- Payment status updates and remittance advice details available
electronically
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Payments secured using SSL technolog
Benefits
of the Al Faris E-Accounts to the buyer and seller include:
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XML payment request initiation (xCBL format) delivered to Banks
from Buyers
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Settlement occurs via the Buyer’s Banks account in the SA or any
other countries
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Global settlement mechanisms help facilitate trading with
cross-border partners
Additionally,
buyer companies have choices of where they perform this invoice approval
and payment activity.
Companies
with SAP R/3 with the required xCBL business connector service can
initiate their XML payment requests (in xCBL format) from their R/3
workstation.
For more info, or to see a demo of this product, please
contact -
info@alfaris.com.

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E-Docs
Al Faris Document management product. Will help organizations
to archive, upload, retrieve documents and scanned objects. A
version control system is incorporated with E-docs system This enable Health Care Organizations, Insurance Providers
& Payers, banks & financial organizations, TPA's and Bill Review companies to maximize productivity
by improving the capture and accuracy of data required for claims
processing and receivable posting.
E-docs
lets you and your staff quickly scan, index, store and retrieve your
business documents.

It's the perfect solution for increasing productivity by
electronically organizing and managing paper files.
Provides data capture and validation services for
various customers in the Health Care industry. Can integrate banks
teller system, will help to upload selected data from user
bill/invoices. Customers can scan
documents locally or send the paper to E-docs for processing. Locally
scanned data is transported securely over the Internet for processing.
Integration to legacy systems is incorporated. Documents received by E-Docs are processed utilizing
Workflow coupled with our patented Forms Recognition and OCR. The
processing isolates data, extracts the information, validates the
information and exports the files. Processed Data is transported back
to the customer utilizing a secure Internet transaction.
The Workflow is unique for each customer utilizing provider and
eligibility tables for verification when they are available. Treatment
and Diagnosis Codes are validated along with field level edits
verifying data meets National standards formats. For Reprising and EOB
documents claims are totaled and verified and denial codes are
captured for later analysis.
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Hospital
Manager: 
Is a Automated Solution for
Hospital management, Which will cover patient admission, staff allocation,
payroll, financial, company/cash payments, insurance interfaces, day
to day Hospital Activities, Administration. an Internet version of the
system will also be available with customer online registration.
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Ortho
Manager
OrthoManager is comprehensive and modular software
designed and developed in close association with a team of leading
Orthodontists. OrthoManager is feature- rich, Specialist friendly
package, which enhances productivity and optimum utilization of
resources. In order to make clinical practice more organized and systematic, the
package is broadly divided in to five modules as :
Patient Records, Search Scheduling, Finance &Inventory
More over, an Online Help is there to help you for a guided tour of
all the features present in the package.
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School
Manager
SM is an integrated school management software.
The software is designed after an exhaustive study conducted by our
team across India. Packed with the essential tools, SM makes the
school administration organized and simple. The software is broadly
classified into two sections namely Administration and Academic.
The
Administration module has the following facilities :
Appointment of new staff
Student and Staff Attendance
Salary
Staff Leave
Student Fees collection and Refunding Vehicle Management
The
Academic module has the following facilities :
Academic year
Creation
Examination Scheduling
Allocation of subject and teacher to each class
Assign class teacher
Mark list generation
Promotion list preparation
Student Admission
Transfer Question bank
Thus SM enables the school authorities to manage all the
functionalities related to their school in a proper and methodological
way

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CRM Solutions
Customer
Relationship Management or CRM enable organizations to uniquely tailor
product and service offerings to meet the needs of each customer.
Siebel services offered assist companies in attaining a competitive
advantage by improving their ability to make use of the information
gathered through the array of contacts made with their customers.
Al Faris
is devoted to helping its customers rapidly and successfully implement
Siebel CRM solutions. We
have the proven expertise to integrate and communicate between Siebel
and leading ERP applications. Our
CRM consultants deliver the following industry specific Siebel
solutions:
Our
resources and our experience in the project implementation methodology
ensures:
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A
thorough analysis of the existing business practices, outlining
timeline and business requirements.
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Preparation
of aggressive project implementation methodology and adherence to
project controls.
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Delivering
Siebel solutions on time and within budget.
Al Faris
offers practical, efficient, and cost-effective solutions that enable
business change virtually anytime, anywhere.
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ERP
Solutions
Comprehensive
suite of SAP R/3 implementation services including business process
blue printing, configuring and customizing, integration testing,
post-implementation support, data migration, system integration,
upgrade support and end-user training.
SAP's
tightly integrated modular structure allows for unprecedented
flexibility and complex functionality, enabling companies to integrate
their complex business processes with the R/3 system. The result is
tighter control of information flow and more powerful planning
systems, both of which ultimately contribute to healthier bottom
lines.
At
Al-Faris, we approach each implementation in the true spirit of
partnership, and work closely with our clients to ensure that the
quality of services delivered exceeds their expectations. As many of
our clients will testify, our strong commitment to investing in
long-term relationships has been the cornerstone of many successful
implementations. Our consultants will assist you through the various
stages required to integrate the SAP system with your front-end and
back-end environment – from the initial blueprinting stage through
the configuring, customizing, testing, production, and
post-implementation stages.
The Al-Faris Advantage:
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SAP focused
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Strong technical and functional team
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Quality-assured solutions
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Consistent on-time/within-budget delivery
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Fixed-price contracts
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Proven implementation methodologies
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Guaranteed support services
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Vast experience across a variety of industries & platforms
Our
SAP implementation team consists of highly qualified consultants, who
have been carefully screened on the basis of their experience,
technical merits and project fit.
Our
comprehensive portfolio of SAP R/3 consulting services include:
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Project Planning and Preparation
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Business Process Blueprinting
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Project Landscaping
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Configuring & Customizing the SAP R/3 system
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Unit Testing
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Integration Testing
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Post-implementation Support
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End-user Training & Documentation
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Data Migration
& System Integration
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SARIE:
Saudi Arabian
Riyal Inter-bank Express (SARIE) is RTGS funds transfer system
within the national banking community in Saudi Arabia. Al Faris Info
Com has developed a comprehensive HOST Application that will
interface with SAMA GATEWAY and support Customer payment, Inter-bank
payments, Same-day/forward payments, Single Bulk Payments, Automated
Solution for Payroll, E-accounts, Offline File Transfer solution,
etc.
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