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Solutions
 
 

A comprehensive set of IT solutions from Al Faris InfoCom that enable banking community to align IT services to the critical needs of the business.
 

A pre-orchestrated B2B solution from AlFaris InfoCom  that helps corporate organizations integrate their Clients TradeXchange with banks for the electronic payment and settlement of accounts electronically.


Al Faris enable organizations to automate and streamline internal and external service and support processes to improve efficiency and reduce costs.
 

  IT Service

  Management

IT Service Management solutions that are recognized as the market leaders for organizations of all sizes, from small service desks to geographically distributed enterprises



 

  CRM

  Solutions

Comprehensive solutions that optimize service delivery across multiple channels, including phone, Web, and email, to improve service and reduce costs



 

  ERP

  Solutions

The premiere Service Process Management platform for automating and managing service management business processes .



 

Electronic Fund transfer Solutions for Saudi Banks to Connect to SAMA SARIE System. System provide comprehensive Solutions for Single, Bulk, Customer, Inter-Bank payments and payroll.
 


Unique solutions that address the challenges found SAMA Tadavul Local share needs. The system provides Browser version known as E-tadavul and share settlement via genuine power sockets
 


Bulk SMS Solution for Cooperates. This solution enables Cooperates to send Bulk SMS messages to its customer automatically. The system is capable of integrating with any applications in different environment. Tools and applications that extend SMS solutions to other parts of your enterprise through integration with popular software packages



 

BULK SMS GATEWAY

This solution enables Cooperates to send Bulk SMS messages to its customer automatically. The system is capable of integrating with any applications in different environment. Tools and applications that extend SMS solutions to other parts of your enterprise through integration with popular software packages
 

You can create and send out a bulk messaging campaign in no time at all. There are two types of bulk mailout; 'standard' and 'personalized'. The 'standard' mail out allows you to send a single message to a distribution list of up to 1,000,000 mobile numbers, where as the 'personalized' option allows you to allowing you to specify a list of numbers and corresponding messages.

For small mailouts of a few hundred numbers:

You can cut and paste your mobile numbers into a distribution list - The format of the list is either one mobile number per line with no commas or: mobilenumber1,mobilnumber2,mobilenumber3,mobilenumber4 etc. - Simply login to your account and select the links 'setup', 'manage distribution lists' and 'add file'.

Enter a name for the distribution list, paste the list of numbers into the "mobile number list" box, then press 'validate'. You will be presented with the imported data and asked to confirm it has imported as expected. When you confirm this, the distribution list will be saved to your account.


How to send a larger bulk SMS distribution list:

Prepare your data
Before you create a distribution list on your account you need to prepare a CSV (Comma Separated Values) file of mobile numbers. Most databases and spreadsheets are capable of exporting data in this format (eg in excel, you would click "save as" then select ".csv"). The format of the list is either one mobile number per line with no commas or: mobilenumber1,mobilnumber2,mobilenumber3, mobilenumber4 etc.

Setup a distribution list
Login to your account and select the links 'setup', 'manage distribution lists' and 'add file'. Enter a name for the distribution list, select the CSV file from your local computer using the 'browse' button, then press 'validate'. You will be presented with the imported data and asked to confirm it has imported as expected. When you confirm this, the distribution list will be saved to your account.

Prepare your message
Once a distribution list is saved to your account you can send mail-outs to this list without having to repeat the import process. To prepare a message for a mail out, select the 'distribution list' link from the send menu in your customer account. Select the distribution list you wish to send to from the dropdown menu, enter the message you which to send to each of these numbers and specify the originator id and time for sending.

Send your message
Check your message and sending options carefully and once you are happy these are correct press the send messages button. Your messages will then be queued for sending, either at the time you specified, or immediately if you have not specified a time.

 

E-Tadawul

E-Thadaul is an intractive real time Saudi stock market information system  developed for the Banks in Saudi Arabia. This system can be integrated to the banks E-payments system , and  allows Stock traders and investors to watch real-time price movements in the Saudi Stock Market from the comfort of their homes or office on their Pc’s or Laptops over Internet. This service can integrate to the banks RS/6000 server as well as banks Financial system. This tool is Comprehensive e-suite for SAMA TADAWUL services. This comprehensive web enabled solution, includes Dissemination of exchange stock prices in real-time, Management of the Customer Orders, Facilitation of real-time trading with exchange, Settlement of traded orders in online/ batch modes, Customer Portfolio Management, Margin Lending for Trading, Customer Interfaces for Internet trading and portfolio management.

 

E-Accounts :

Organizations can meet their business strategy of moving all purchasing to their internal exchange to E-Commerce with help of E-accounts. Al Faris's Electronic Accounts can integrate into Clients TradeXchange for the electronic payment and settlement of Contract Labor and venders. This will help clients to receives one electronic invoice per month from the Bank for all its suppliers and their contractors – vs. one per week from each contractor, removing  thousands of  paper invoices from business process.

Suppliers save, as they no longer have to invoice weekly for each contractor.  Timecard information is passed electronically directly to them.  Disputes are resolved prior to payment, eliminating short-pay or non payment of invoices.

What’s in it for Banks?  Banks can increase volume through non-traditional spend, increased revenue with the Al Faris Electronic Account.  We are first to market this solution in Middle East.

-   Payment instructions delivered to Banks based on xCBL (XML common business library) 

-   Payment status updates and remittance advice details available electronically

-   Payments secured using SSL technolog

Benefits of the Al Faris E-Accounts to the buyer and seller include:

 -   XML payment request initiation (xCBL format) delivered to Banks from Buyers

-    Settlement occurs via the Buyer’s Banks account in the SA or any other   countries

-    Global settlement mechanisms help facilitate trading with cross-border partners

Additionally, buyer companies have choices of where they perform this invoice approval and payment activity.

Companies with SAP R/3 with the required xCBL business connector service can initiate their XML payment requests (in xCBL format) from their R/3 workstation.

For more info, or to see a demo of this product, please contact - info@alfaris.com.

E-Docs

Al Faris Document management product. Will help organizations to archive, upload,  retrieve documents and scanned objects. A version control system is incorporated with E-docs system This enable Health Care Organizations, Insurance Providers & Payers, banks & financial organizations, TPA's and Bill Review companies to maximize productivity by improving the capture and accuracy of data required for claims processing and receivable posting.

E-docs lets you and your staff quickly scan, index, store and retrieve your business documents.
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It's the perfect solution for increasing productivity by electronically organizing and managing paper files.

Provides data capture and validation services for various customers in the Health Care industry. Can integrate banks teller system, will help to upload selected data from user bill/invoices.  Customers can scan documents locally or send the paper to E-docs for processing. Locally scanned data is transported securely over the Internet for processing.

Integration to legacy systems is incorporated. Documents received by E-Docs are processed utilizing Workflow coupled with our patented Forms Recognition and OCR. The processing isolates data, extracts the information, validates the information and exports the files. Processed Data is transported back to the customer utilizing a secure Internet transaction.

The Workflow is unique for each customer utilizing provider and eligibility tables for verification when they are available. Treatment and Diagnosis Codes are validated along with field level edits verifying data meets National standards formats. For Reprising and EOB documents claims are totaled and verified and denial codes are captured for later analysis.

 

 

Hospital Manager:

Is a Automated Solution for Hospital management, Which will cover patient admission, staff allocation, payroll, financial, company/cash payments, insurance interfaces, day to day Hospital Activities, Administration. an Internet version of the system will also be available with customer online registration.

Ortho Manager 

OrthoManager is comprehensive and modular software designed and developed in close association with a team of leading Orthodontists. OrthoManager is feature- rich, Specialist friendly package, which enhances productivity and optimum utilization of resources. In order to make clinical practice more organized and systematic, the package is broadly divided in to five modules as : Patient Records, Search Scheduling, Finance &Inventory


More over, an Online Help is there to help you for a guided tour of all the features present in the package.

School Manager

SM  is an integrated school management software. The software is designed after an exhaustive study conducted by our team across India. Packed with the essential tools, SM makes the school administration organized and simple. The software is broadly classified into two sections namely Administration and Academic.

The Administration module has the following facilities :
Appointment of new staff
Student and Staff Attendance
Salary
Staff Leave
Student Fees collection and Refunding Vehicle Management

The Academic module has the following facilities :
Academic year Creation
Examination Scheduling
Allocation of subject and teacher to each class
Assign class teacher
Mark list generation
Promotion list preparation
Student Admission
Transfer Question bank

Thus SM enables the school authorities to manage all the functionalities related to their school in a proper and methodological way

CRM Solutions

 

Customer Relationship Management or CRM enable organizations to uniquely tailor product and service offerings to meet the needs of each customer. Siebel services offered assist companies in attaining a competitive advantage by improving their ability to make use of the information gathered through the array of contacts made with their customers.

 

Al Faris is devoted to helping its customers rapidly and successfully implement Siebel CRM solutions.  We have the proven expertise to integrate and communicate between Siebel and leading ERP applications.  Our CRM consultants deliver the following industry specific Siebel solutions:

 

  •        Implementation Services

  •        Advisory Services

  •        Upgrade and Migration Services

  •        Customized Services

  •        Customized End-User Training

 

Our resources and our experience in the project implementation methodology ensures:

 

  •        A thorough analysis of the existing business practices, outlining timeline and business requirements.

  •        Preparation of aggressive project implementation methodology and adherence to project controls.

  •        Delivering Siebel solutions on time and within budget.

 

Al Faris offers practical, efficient, and cost-effective solutions that enable business change virtually anytime, anywhere. 

 

ERP Solutions

 

Comprehensive suite of SAP R/3 implementation services including business process blue printing, configuring and customizing, integration testing, post-implementation support, data migration, system integration, upgrade support and end-user training.

SAP's tightly integrated modular structure allows for unprecedented flexibility and complex functionality, enabling companies to integrate their complex business processes with the R/3 system. The result is tighter control of information flow and more powerful planning systems, both of which ultimately contribute to healthier bottom lines.

At Al-Faris, we approach each implementation in the true spirit of partnership, and work closely with our clients to ensure that the quality of services delivered exceeds their expectations. As many of our clients will testify, our strong commitment to investing in long-term relationships has been the cornerstone of many successful implementations. Our consultants will assist you through the various stages required to integrate the SAP system with your front-end and back-end environment – from the initial blueprinting stage through the configuring, customizing, testing, production, and post-implementation stages. 

 

The Al-Faris Advantage:

 

*       SAP focused

*       Strong technical and functional team

*       Quality-assured solutions

*       Consistent on-time/within-budget delivery

*       Fixed-price contracts

*       Proven implementation methodologies

*       Guaranteed support services

*       Vast experience across a variety of industries & platforms

 

Our SAP implementation team consists of highly qualified consultants, who have been carefully screened on the basis of their experience, technical merits and project fit.

 

Our comprehensive portfolio of SAP R/3 consulting services include:

 

*       Project Planning and Preparation

*       Business Process Blueprinting

*       Project Landscaping

*       Configuring & Customizing the SAP R/3 system

*       Unit Testing

*       Integration Testing

*       Post-implementation Support

*       End-user Training & Documentation

*       Data Migration & System Integration

SARIE:

Saudi Arabian Riyal Inter-bank Express (SARIE) is RTGS funds transfer system within the national banking community in Saudi Arabia. Al Faris Info Com has developed a comprehensive HOST Application that will interface with SAMA GATEWAY and support Customer payment, Inter-bank payments, Same-day/forward payments, Single Bulk Payments, Automated Solution for Payroll, E-accounts, Offline File Transfer solution, etc.